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Privacy Policy

Observify Ltd (mentioned as “Observify”, “we” or “us”) is committed to following the highest ethical standards. Our goal is to deliver a high quality service to our clients. We are committed to handle information regarding its business responsibly. In our privacy policy statement (“Privacy Policy”) we describe how we handle different types of information we might gather. This privacy policy (“Privacy Policy”) is part of the T&C. Each word defined in the T&C has the same meaning in the Privacy Policy. By using the Services, Users agree to abide and be bound by this Privacy Policy, which may be modified or updated from time to time without notice. In this event the update will be displayed on the Site and/ or the Services.

If you have question about our privacy policy and how they relate to your use of the Services, do not hesitate to contact us.

I. Nature of personal data collected by Observify Ltd

Observify Ltd collects and processes data that Users voluntarily provide in order to access or use its Services and data related to Users’ preferences and traffic (such as IP addresses). The purposes of this data processing are to enable Users to create an Account for accessing the Services, constantly improve the Services, and send commercial offers to Users.

Users need to open an Account and provide to the Company at least the following personally identifiable data to use the Services:

  • Name;
  • Email address;
  • Company name
  • Password

Users may complete their profile with other Personal Data (their address, etc.). The Company will never collect or process Personal Data pertaining to, directly or indirectly, race, health, sexual orientation, political, philosophical, or religious views.

II. Non-personal identifiable data and cookies

2.1 Traffic

Traffic data are generated when Users’ terminals connect to the internet and are not sufficient alone to identify them. The Company may collect the following data: origin of the connection, type and version of Users internet browser, length of connection, etc. Such data may be used for statistical purposes to analyze the traffic and to improve the Services. Traffic data are always processed anonymously.

2.2 Cookies

Observify Ltd places cookies on Users’ terminals. These small files may contain, for instance, traffic data and Users’ preferences.

The purposes of the cookies placed by the Company are to:

  • authenticate Users (session ID cookies);
  • record Users’ visits and activities and to restore their web pages in order to enable certain features of the Site;
  • send targeted commercial offers to Users.

Observify Ltd authorizes its partners to place cookies on Users’ terminals to collect Users’ data for marketing and statistical purposes. Cookies are mandatory to use the Services and consequently must be accepted by Users. Users can configure their browser to disable cookies or to prompt them before accepting a cookie from the websites they visit. If Users disable cookies, however, they may not be able to use all portions of the Site or all functionalities of the Services.

III. Processing of user's personal data

Observify Ltd collects and processes Users’ Personal Data in a fair and lawful manner and in respect of their rights. Observify Ltd is the entity responsible for processing Users’ Personal Data.

IV. Retention of user's personal data

4.1 Security

The Personal Data that Users communicate to Observify Ltd are hosted by Observify Ltd. Observify Ltd uses its best efforts to prevent any interference with Users’ Personal Data such as loss, diversion, intrusion, unauthorized divulgation, alteration, or destruction.

4.2 Term

Without prejudice to the following paragraph, the Personal Data processed by Observify Ltd will be deleted three (3) months after the cancellation of Users Account.

Observify Ltd is under duty keeping during one (1) year the following Personal Data as from the creation, change or deletion of Users Content:

  • Identifier of connection;
  • Identifier given by the computer;
  • Types of protocols;
  • Nature of the operation;
  • Date and hour of the operation;
  • Identifier used by the author of the operation.

4.3 Cancellation of Account

Users may request that their Account be cancelled pursuant Observify Ltd without prejudice to section 4.2 above.

V. Communication from Observify Ltd

Observify Ltd may send emails to Users to the address associated with their account for technical or administrative purposes or to inform Users of the evolution of its Service. Observify Ltd will not send Users commercial offers unrelated to Observify Ltd. Observify Ltd will never send to Users commercial email if they refused to receive it.

VI. Transfer of user's personal data

  • Observify Ltd undertakes not to share Users’ Personal Data with or transfer them to third parties unless they have consented prior to said sharing or transfer.
  • Observify Ltd will never share Users personal data with third parties that do not guarantee an adequate protection.
  • Observify Ltd may provide Users’ Personal Data if required by law or compelled by a court of law.

VII. Right to access, modify and delete user's personal data

Pursuant to EU regulations, Users have the right to access, modify, object to the processing of, and request the deletion of the Personal Data collected or processed by Observify Ltd (excepted as provided in section IV.).Users may exercise this right by writing to Observify Ltd. Users may also modify their Personal Data directly from their Account.